GeoDoors - MapPoint Based Door Monitor and Control
The truth in the current telecom environment is security has become paramount in providing good customer service. Monitoring of security operations has now come into the Network Operations Center as a key to insuring network reliability and uptime. As the scope of the work in the NOC has expanded, the need for intuitive interfaces has increased. KMS Systems Inc, known for its custom computed based Access Control Systems, recognized this and has integrated the operation of physical security with MapPoint. "By integrating card access into the NOC center, operational efficiency has been greatly enhanced," observed George Mallard, president of KMS. "When troubleshooting, the field technicians are in daily contact with the NOC center and allowing the NOC to monitor and release doors was a natural extension of their current duties. The real trick was to make the interface as intuitive as possible. A map is very intuitive interface and MapPoint gave us the tools we needed to make this work well."
Monitoring with the KMS GeoDoors product allows the user to discern abnormal conditions at a glance. The status of each door is shown a color coded icon geo-located on a MapPoint Map. The color and shape of these icons change with the status of the door. Card Reads details are shown in bubbles next to the reader locations. "Our goal was a no-training required interface, MapPoint made this possible." summarized George Mallard
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